Frequently Asked Questions

Welcome to our Kigali Motorcycle Rental FAQs page!

Here, we’ve compiled a comprehensive list of frequently asked questions to help you understand everything you need to know about renting motorcycles in Kigali. From detailed information on our rental processes and pricing to safety guidelines, this page is designed to ensure you have a seamless and enjoyable experience.

Get all your questions answered and start preparing for an unforgettable ride through Rwanda!

General Information

Rental Terms and Costs

  • SAVE TIME: Traffic in Kigali can be tricky during rush hours. Skip past it now on a motorcycle
  • EXPLORE THE CITY: You can choose to be chauffeured around in a taxi, or to get to know the streets by yourself
  • STAY FLEXIBLE: Maybe you want to try a motorcycle until you have found a car – stay flexible
  • USE LOCAL NETWORKS: We will help you get a local license, deal with police stops, accidents and all other issues
  • DRIVING LICENSE: You will need to provide us with a copy of your driving license – valid for driving motorcycles in Kenya
  • PASSPORT: You will need to provide us with a copy of your passport or national identity card
  • PREPAYMENT & DEPOSIT: You will need to pay the full rental fee in advance and leave a deposit of $100 per motorcycle up to 200cc, $200 above 200cc.

Yes, absolutely. We offer short-term, one-day rentals specifically for this purpose. It’s a great way to get a feel for the bike and riding experience before committing to a longer rental.

Yes, certainly. The motorcycles are designed to comfortably carry 2 passengers. Riding with an extra passenger will slow down your acceleration but will not affect your max legal speed.

  • RENTAL BIKES: We offer the Scooters & semi-automatics, 150cc manual bikes, 200cc dirt bikes, 250cc Touring bikes, BMW GS650’s and more for long & short term rentals.
  • TOURS: We offer guided trips through Rwanda for off-road adventure
  • LOCAL LICENSE: We provide advice and tips on what license is needed
  • LESSONS: Learn with us how to ride a bike from scratch or brush-up on your existing skills
  • SUPPORT: We provide you maximum support in the event of any problems during your rental
  • TRIAL RIDES: We offer trial rides for a fee to see whether you are comfortable taking a motorcycle around the city

Costs vary by model and rental duration. Generally, prices range between $25 and $100 per day. A deposit of at least $100 is required, with full payment upfront.

The minimum rental period is 1 days on smaller models and 2 days on models above 600cc.

Yes, we provide discounts for longer rentals, which can be negotiated based on the duration.

Border crossing fees, delivery fees, extra charges for gear.

Yes, you can take the bike to neighbouring countries with an additional charge of $110.

Payment is required in full in advance, along with a security deposit of $100.

No, we will not be able to rent motorcycles to drivers who are not comfortable on the streets, as this would pose a serious threat to their and others’ wellbeing. We do however offer lessons, and it should not take more than 2 or 3 hours/sessions for an eager learner to reach a level where they can start cruising around Kigali. These lessons will cost you $90 / 90mins.

We try our best to provide our customers with the very bikes which they have booked. That said, we have had quite a few last minute cancellations and can therefore only guarantee you that you will receive the requested bike, if you pay 50% of their total rental fee in advance. This amount will be fully reimbursed to you (minus transaction costs) should you  cancel 2 weeks prior to the start of your rental. 

We can certainly deliver the motorcycle(s) to a destination of your choice, within Rwanda at a surcharge. The exact price will depend on your destination. Please consult reservations for exact details.

Safety and Compliance

Yes, the roads in Kigali are safe and well-maintained, ensuring smooth and comfortable travel. The city’s clean, organized streets make getting around easy and enjoyable.

In the event of an accident you should contact us immediately and we will send someone directly to your destination to help you collect the necessary information for the insurance and ensure your speedy treatment in case it’s necessary. Please note that you will be liable for any damage to the bike, yourself, or anyone else involved in the accident throughout the course of the rental.

Yes, driving around Kigali at night is safe and enjoyable. The city is well-lit and known for it’s top security.

Booking and Cancellation

Contact iRide Kigali immediately (+250791573915 – hard call, avoid WhatsApp calls if it is urgent); we will assist with insurance information and ensure you receive quick medical attention if necessary.

Yes, we provide remote road support with a dedicated mechanic and satellite partners across East Africa.

Yes, we ensure you always have a functioning bike, although replacement times may vary outside Kigali.

Customers who cancel more than 2 weeks prior to bike pick-up will be fully reimbursed for any previous payments they have carried out (minus bank transaction costs and any other costs which were incurred already in preparation of the rental, e.g. border crossing papers). Customers who cancel less than 2 weeks prior to bike pick-up are reimbursed 50% of their money (minus transaction costs). Any cancellations or changes in the rental duration which occur during the rental period itself will result in a forfeiting of the already paid amount.

Police and Legal Issues

According to Rwandan law, foreigners have up to 12 months from their arrival in the country to convert their foreign driving license into a Rwandan license. At iRide Kigali, we will always allow you to rent a motorcycle; however, it is entirely the rider’s responsibility to ensure they hold the correct and valid motorcycle license required by law.
Rwanda does not require International driving licenses, but do accept licenses in the correct category if the license is written in English, French, Kinyarwanda or Swahili.

Please note that if you do not possess the appropriate license category and are involved in an accident, our insurance will not cover any damages or liabilities. In such cases, you will be personally responsible for all costs arising from the incident.

Driving in Rwanda is generally safe, relaxed, and well-organized. The police are professional, helpful, and approachable, and corruption is virtually non-existent. If you make a traffic violation and do not apologize, you may be fined, but all fines are billed directly to the vehicle’s number plateno cash payments are ever made on the spot.

Rwandan traffic police are particularly strict about certain rules:

  • Stopping at red lights

  • Avoiding illegal U-turns

  • Giving pedestrians full right of way at zebra crossings

  • Always riding with your daytime lights on (mandatory)

  • Respecting one-way streets

  • Wearing a helmet at all times

By following these regulations, driving and riding in Rwanda remains a safe and pleasant experience.

If you’re stopped by the police while riding in Rwanda, remain calm, polite, and respectful. Provide your driving license and proof of insurance when requested. Rwandan police are very friendly and welcoming towards tourists and will generally not bother you unless you’ve committed a traffic violation or show a lack of respect.

 

You are entitled to ask the officer for their identification and the reason for being stopped. Always follow official procedures — fines are billed directly to the vehicle’s number plate, and no cash payments are made on the spot unless an official receipt is issued.

In Rwanda, police officers will never ask you for bribes, and you should never attempt to offer one. Bribing a police officer is considered a serious criminal offense and can lead to immediate arrest. Even offering a small bribe can result in prison sentences of up to two years.

 

Always follow official procedures, respect the law, and handle any fines through the proper channels to ensure a safe and trouble-free experience while riding or driving in Rwanda.

In Rwanda, police officers will never ask you for bribes, and you should never attempt to offer one. Bribing a police officer is considered a serious criminal offense and can lead to immediate arrest. Even offering a small bribe can result in prison sentences of up to two years.

 

Always follow official procedures, respect the law, and handle any fines through the proper channels to ensure a safe and trouble-free experience while riding or driving in Rwanda.

In Rwanda, motorcycle theft is rare, as the country is very secure and well-policed. Our standard third-party insurance does not cover theft, as it is generally not considered necessary here. At home, motorcycles are typically parked in locked compounds, and in town, locals will guide you to safe parking areas. However, we advise taking extra caution near border regions, where the risk of theft may be slightly higher.

 

At night, you will always park at home or at a hotel, and most hotels provide guarded parking spaces, so there is usually no need for concern. If you would like additional peace of mind, you can upgrade to full comprehensive insurance, which does include theft coverage. The cost for this upgrade starts at around $150 per month for smaller bikes.

In Rwanda, wearing a helmet is strictly mandatory for all motorbike riders and passengers. Unlike in some other countries, enforcement is very consistent, and you will never see anyone on a motorbike without a helmet. For your safety, it’s essential to always wear one, as it not only protects you in case of an accident but is also a legal requirement that is taken seriously.

ChatGPT said:

In Rwanda, driving on the right side of the road is mandatory. All motorists, including motorbike riders, must follow this regulation. Visitors should take extra care to familiarize themselves with this aspect of road use to avoid confusion and ensure safe driving practices.

Advice

Travel Advice for Motorbike Renters in Rwanda

When renting a motorbike in Rwanda, being well-prepared will ensure a safe and enjoyable experience. Here are some essential tips:

1. Be Aware of Road Conditions
Rwanda is known as the “Land of a Thousand Hills,” which means lots of curves, hills, and scenic mountain roads. In Kigali, the roads are well-paved and organized, but in rural areas you may encounter gravel or dirt roads. Always choose routes that fit your riding skill level.

2. Understand Local Traffic Laws
All motorists in Rwanda must drive on the right side of the road. Traffic rules are strictly enforced, so respect speed limits, traffic lights, and road signs at all times to avoid fines or accidents.

3. Wear Proper Gear
Wearing a helmet is mandatory for both you and your passenger, and enforcement is strict—you won’t see anyone without one. In addition, it’s recommended to wear gloves, sturdy shoes, and a jacket for extra protection.

4. Stay Hydrated and Take Breaks
The Rwandan climate is generally mild, but it can be hot during the day, especially in the eastern regions. Keep water with you and take breaks during longer rides.

5. Keep Documents Handy
Always carry your valid driving license (international if required), your rental agreement, and identification. Police checkpoints are common and usually quick, as long as you have your papers in order.

6. Be Cautious of Pedestrians and Livestock
While there isn’t free-roaming wildlife on the roads, in rural areas you may encounter goats, cows, or pedestrians walking along the roadside. Ride carefully and keep your speed under control.

7. Avoid Night Riding
It is strongly advised not to ride at night. Many rural roads lack lighting, and unexpected hazards like potholes or unlit vehicles are more difficult to spot.

8. Secure Parking
Always park in secure, guarded areas. Hotels and guesthouses almost always offer safe parking facilities. Theft is rare in Rwanda, but secure parking adds peace of mind.

9. Emergency Contacts
Keep a list of useful contacts, such as your rental company’s hotline, the local police/emergency number (112 Ambulance, 113 Traffic accident, 111 Fire and Rescue), and your embassy if you are a foreign national.